2016/2017 CVS Outcomes Management Report
Every year we survey the people we serve, their families, our staff and our stakeholders to see how they feel about our service from the lenses of effectiveness, efficiency, access, and satisfaction. In addition we ask what we are doing well and how we might improve. All of this data gets analyzed and folded into a report that we call the Outcomes Management Report. We want to share that information, so if you are interested you can see the Outcomes ManagementReport here.